Frequently Asked Questions

Yes. All pest control solutions from Gernatt Pest Solutions are designed to be safe for children and pets once the applied products have dried thoroughly. We follow NYSDEC-certified protocols and, where possible, utilize eco-friendly solutions. Our approach minimizes chemical exposure, and we always provide clear instructions on re-entry times for your peace of mind. If you have specific concerns about sensitivities, please let us know during your consultation so we can tailor our methods appropriately for your home or business.

We provide comprehensive pest control for a wide range of pests common to Buffalo, Niagara Falls, Jamestown, and the greater Western New York region. This includes stinging and biting insects (wasps, hornets, bees, yellow jackets, mosquitoes, ticks, fleas), crawling pests (ants, cockroaches, spiders, bed bugs, pantry pests), and vertebrates (mice, rats, bats, and nuisance wildlife). We also specialize in non-lethal bat removal and honey bee relocation whenever possible, ensuring both humane solutions and effective pest management.

Gernatt Pest Solutions is fully licensed and insured, holding NYSDEC Category 7A and 7F certifications. Category 7A covers structural pest and rodent control, while 7F is required for food-handling environments such as restaurants and packaging facilities. With 20 years of field experience, our owner Ben Gernatt provides direct oversight on every project, ensuring that all treatments meet or exceed state safety and regulatory standards for both residential and commercial clients.

Treatment frequency depends on the pest and the severity of infestation. Stinging insect nests typically require just one visit. Ants may need 1–3 treatments based on colony size. Bed bug and cockroach infestations often require a 2–3 treatment cycle. For rodents, plan on 3–5 visits to address ingress points and environmental factors. We always provide a clear treatment plan and estimated timeline at your initial inspection, with warranties available for select services.

Absolutely. We serve commercial property managers and business owners throughout Erie, Niagara, Chautauqua, and all other service counties. Our NYSDEC 7F certification allows us to treat food service, packaging, and distribution facilities with specialized protocols. We provide recurring maintenance plans, priority scheduling, and documentation to ensure you remain compliant and complaint-free. Contact us for a free evaluation tailored to your facility’s unique needs.

Our service area includes Erie, Niagara, Cattaraugus, Chautauqua, Allegany, Wyoming, Genesee, and Orleans counties. We have strong concentrations in Buffalo, Niagara Falls, Jamestown, and North Collins, but cover outlying communities as well. If you’re unsure whether we serve your location, just call—we’re committed to fast response times across the entire Western New York region.

Scheduling is easy: call our service line at 716-605-5676, email info@GernattPestSolutions.com, or use our online contact form. We offer free estimates, fast response times, and flexible scheduling within our standard hours (Monday–Friday, 8am–5pm; Saturday, 8am–2pm). While we do not provide 24/7 emergency services, we offer priority scheduling for urgent cases. Your initial inspection includes a thorough assessment and a transparent, no-obligation quote.